To file a safety violation report, please call the tollfree hotline 8883687238 or 888dotsaft. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in. We will notify you if your claim requires an inspection. There are full contact details and information about the complaint procedures on the fedex website. At fedex, they believe that a connected world is read more. Fedex is not a worthy shipping provider here in arizona high country. Since fedex doesnt have a driver complaint phone number ill just leave my complaint right here on facebook. Visit customer services contact and support centre. I am not very comfortable with the way one of your managers jamie and fedex in general handled my complaint over the. Maintain the shipments original packaging including cartons and contents for inspection and keep them until your.
Was it the same driver who repeatedly couldnt find the. Complaints department is not affiliated to, linked with or otherwise endorsed by fedex. How are fedex and ups drivers able to get into apartment buildings to deliver packages. Answers to your questions and stepbystep instructions on how to use fedex office print online. Thank you, justin, and all the delivery drivers going.
Visit the waldorf maryland fedex shipping location at 44 industrial park dr 20602. Does anybody use the phone number that shippers are required to provide. I was a driver for fedex ground and independent business. From i been waiting all day to why didnt you wait for me to come to door. You can call the general complaints team if you would like to file a complaint regarding a number of issues you have had with their services or you have a specific complaint but do not know which complaint department or team you should talk to about your complaint, a member of the fedex team will then direct to the best place for your complaint. It can offer you some notable and awesome services that can definitely suit your requirements so well, which is not only the various shipping and pickup facilities, but also complaint. The best fedex phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a fedex rep, reminders when the call center opens, tips and shortcuts from other fedex customers who called this number. Call fedex uk customer services on 08456 000068 or 03456 000068. Email william martin managing director customer experience on wgmartin. Those filing reports are assured that their reports will be followed by investigation, and, if necessary. The global logistics company is headquartered in sandy springs, georgia, which is part of the greater atlanta metropolitan area. How and where to file a complaint on the fedex location. If you wish to complain to fedex, call the complaints line on 1 800 4633339.
When a delivery issue arises, reach out to your carrier first before escalating through an online complaint or a call to post office supervisors. Fedex corporation is a us multinational courier delivery services company headquartered in memphis, tennessee. With fedex delivery manager, you can request to redirect packages to a secure location. The fedex code of conduct was revised as of september 23, 2019. Your resource for fedex service information and shipping basics. Resolver is a completely free complaintresolution tool that puts the british consumer directly in touch with the customer service providers who can resolve their complaint. The company is known for its overnight shipping service, but also for pioneering a system that could track packages and provide realtime updates on package location, a feature that has now been implemented by most other carrier services.
If they damage your package cause their negligence they will tell you is was your. The unsupervised child was spotted by fedex employee byron. Fedex express is an eeoaa employer and prohibits discrimination and harassment against any applicant or employee on the basis of race, color, religion, national origin, citizenship, genetic information, age except for bona fide occupational qualifications, sex, pregnancy including childbirth or a related medical condition. This is the heartstopping moment a delivery truck driver spotted a baby had crawled under his truck. Postal service employee worker are easily filed online at the usps website. Merchant notified me when the desk shipped and sent the. Where do i complain about fedex drivers justanswer. The complaint states numerous reasons why new mexico fedex ground drivers are employees under state wage laws. Fedex provide a range of complaint handling options on their website.
Call the dhl complaints line on 1 800 2255345 if you have a complaint about a product or service. We have filed a complaint with fedex and are getting no where with this company. If you have a problem with shipping pickup or drop off you may call 18004633339. Each of the delivery services have dirty drivers who do just that.
Connecting people with goods, services and ideas creates opportunities and improves lives. Get packaging supplies and tips, plus all the other shipping support you need at this fedex location at 44 industrial park dr in waldorf, maryland. The first step is to phone the complaints line on 1 800 4633339. There were several stressful days especially during christmas time but i felt very accomplished at the end of the day. Apply to delivery driver, driver, driver independent contractor and more. What number do i call to report a fedex driver who was abusive to me. How to write a complaint letter to fedex addressoffice. Much to my surprise, a published account of a bad fedex shipping experience and a managerial view of that customer service failure struck a nerve and elicited a strong and swift response from fedex fdx employees, executives, and fans. Lets make fedex understand how bad they are doing their job.
How to write a complaint letter to fedex it is always a very nice idea for you to choose fedex every time you want to deliver your package or letter on the right time without making any damages at all. The first method is to use the email us form which you can. Review your information, submit the claim form, and print the case number page for your records. Where do i complain about fedex drivers answered by a verified lawyer. Had to use my iphone camera due to me not being able to bring my vlog camera in the building. Fedex is the worst and most unreliable fedex is the worst and most unreliable shipping company i have ever worked with. I enjoyed my time as a fedex ground driver for the most part.
Fedex ship center waldorf, md 44 industrial park dr 20602. It is the post office complaint number where you can directly speak to the customer care executive and raise your complaint. I want to file a complaint on the fedex location as they say that they are not able to locate my packet anymore. Fedex driver left notice without option to redeliver.
While the passionate demonstration of loyalty on all sides of the fedex delivery equation to a random customer service complaint was reassuring, the additional. The most recent example is on shipment that i am still currently waiting for. I had an incident today with a driver and reported it to fedex directly. Everytime we have something delivered from fedex it takes phone calls and filing complaints,my husband dealt with it yesterday and he is in ill health,lets just say he was not happy with fed ex employees who he talked to from houston were nasty with him,flagstaff was nasty with him,according to fedex they dont have to. What happens if you complain about a fedex driver to fedex. First, fedex ground controls the terms and conditions of the drivers employment. The revised code of conduct can be accessed at the link below and a summary of the revisions can be found here. Advanced shipment tracking manage your delivery all tracking services. What number do i call to report a fedex driver who was.
Alternatively, local branches are geared to help their account holders and deal with complaints so a personal visit is an option. Fedexemployed managers oversee the drivers, and evaluate their job performance and may refuse to let them work. For complaints, call 1800gofedex, and say file a complaint, and. Notice indicated pickup at 3225 fillmore, san francisco. The user says that hes filed a complaint with fedex in natick, massachusetts, where the package was to be delivered, but that a manager said, it would be out of the drivers character to steal. Many of the above complaints are unjustified in my experien. The name fedex is a syllabic abbreviation of the name of the companys original air division, federal express, which was used from 1973 until 2000. Lisa sorace since fedex doesnt have a driver complaint. When i reported this to your fedex driver complaint line 8004633339, i was instructed to hang up and call a customer advocacy team, number. New mexico court rejects fedex ground drivers wage suit. Theyre fedex drivers, a smart and efficient fleet of employees who represent.
Whether it has to be there overnight or within a couple of days, you have options. Other contact methods including online and post, and dhl resolve to handle complaints in a systematic fashion keeping the customer informed at all times. Hear from five women who are charting their own unique paths in the transportation. The corporate office telephone number is 9018187500. Online tools fuel surcharge fedex mobile solutions. I had the privilege to have good coworkers and meet appreciative customers on the routes i ran for the 10 months i was there. What are some simple steps i can take to protect my privacy online. If you would like to contact fedex ceo, frederick w. Pdf version 888dotsaft 8883687238 the department of transportation has established a hotline for real or potential violations of the federal motor carrier safety regulations.